PR and customer service is the service your employees provide to existing, new and potential customers before, during and after a purchase. Excellent PR and customer service should be at the heart of your business if you wish to be successful. Improving your customer service skills can lead to greater customer satisfaction and a more enjoyable experience for them.
Our PR and customer service courses do not only cover the skills you should have to deliver excellent customer service, but also help to manage this vital function by developing strategies that work effectively.