Description
Course Summary
The development of technology affects all industries, from the updating of CRM systems, the marketing and service aspects of increasingly popular social media platforms and the introduction of remote working and AI contributions.
To be a leader in the current climate you need to learn to be adaptable, innovative, and open to new ideas and concepts to be respected and gain the confidence of your team.
Course Objectives
This course gives you the tools and knowledge to be flexible and allow your team to be creative using technology to gain the most from their roles.
During this course, you’ll learn:
- To develop an understanding of where technology is heading and allow you to get ahead of the game.
- To apply new methods of technological working to your company.
- To understand how to communicate effectively using new methods.
- To use innovative methods to shape the future of your organisation.
- To evaluate your current methods and look for areas of improvement to increase productivity and effectiveness.
Course Content & Outline
1- The Impact of Digitisation
- User-centric platforms and their value.
- Industry 4.0 and what it means for you.
- The 5-step innovation framework.
- Exploring the impacts of globalisation and digitisation.
2- Understanding the Challenges
- Taking your EQ assessment and what your results mean.
- The ins and outs of executing change.
- Design thinking and project planning.
3- VUCA- Volatility, Uncertainty, Complexity & Ambiguity
- The 4 areas of emotional intelligence.
- Increasing critical and strategic thinking and collaboration.
- 5-step design thinking process.
4- Managing Homeworking & Hybrid Solutions
- Positives and efficiencies.
- Implementation and thinking about costs.
- Managing performance remotely.
- Keeping in touch and meeting management.
- Dealing with communication and employee engagement.
5- Overcoming Resistance
- Gaining buy-in using effective marketing.
- The LIDA framework of navigation.
- Combating a ‘silo culture.’
- Negotiation and persuasion techniques.
- Increasing your influence during projects.
6- Gaining Feedback & Moving Forward
- Why is feedback essential?
- Prototyping and showcasing.
- How to ask for feedback to create a clear working path.
- Stakeholder management.
- Reacting to feedback and adapting processes.
Who is this training for?
This course was created for anyone who is an acting leader or manager or is aspiring to be a team leader. It will help to improve your leadership style and help you to recognise where changes and amendments can be made to future-proof your organisation. It’s best suited for:
- Team Leaders
- Managers
- IT Technicians
- Aspiring Managers
- Supervisors
- HR Professionals
- Developing Front Line Team Members
- Project Planners
- Directors
- C-Suite Executives
- Entrepreneurs
Training Methodology
This course discusses current management styles and how we can update our techniques for the new, modern era to achieve greater productivity and efficiency whilst remaining flexible.
You’ll be faced with real-life scenarios and role-playing activities to overcome challenges and look into the newest tools and techniques to help get your business moving forward.
You’ll be able to conduct group discussions and take part in practical activities to create innovative project plans to achieve future business goals.
